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Customer Service

Our online store

We have now launched an online store to offer you the full range of Fjällräven products, as well as providing you with detailed information, inspiration and knowledge about our products, in the very same place.

Want to know more?

Do you have any questions about our terms and conditions or would you simply like to get in contact with us? Click on the sections below and you will find all the information you need, for more links that may help you, see the menu on the left.

Enjoy shopping with us,
Fjällräven

Contact us

Contact us

Our Customer Service department is always available to answer all of your webstore related queries in either English or Swedish. See all»

Shipping

Shipping

In order to ensure the best service to our end-customers, we locally adopted the shipping agreements. See all»

Size chart

Size chart

Get help finding your size in our size chart. See all»

Payments

Payments

At the moment you can only pay with credit/debit cards. See all»

FAQ

FAQ

You can get the answer for most of your questions here at the Frequently asked questions page See all»

Terms & conditions

Terms & conditions

Please read these terms and conditions carefully before using this web site. See all»
To receive your parcel before Christmas, order within: 2015-12-18T15:00 Extended Christmas Return Period until 15th January 2016 for orders made between 20th November - 31st December 2015